This Article Full Text (PDF) All Versions of this Article: 1098214007312777v1 29/1/58    most recent References Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Add to Saved Citations Download to citation manager Request Permissions Request Reprints Add to My Marked Citations Citing Articles Citing Articles via Google Scholar Citing Articles via Scopus Google Scholar Articles by Skolits, G. J. Articles by Boser, J. A. Search for Related Content Social Bookmarking                         What's this?

Using an Evaluation Hotline to Promote Stakeholder Involvement

University of Tennessee, Knoxville

Judith A. Boser

University of Tennessee, Knoxville, boser{at}utk.edu

This article addresses the design and application of a hotline to promote broader community-wide participation in a public school evaluation. Evaluations of community resources such as public schools present evaluators with challenges from the perspective of promoting stakeholder involvement. Although many evaluation stakeholders are readily identifiable, there are potentially many unknown and hard-to-reach community leaders and residents who may want to participate in the evaluation. An evaluation hotline offers a mechanism for potentially identifying and reaching some of these interested community stakeholders and enabling their participation. This article introduces an evaluation hotline design and implementation, along with perceived hotline strengths and weaknesses observed in its use.

Key Words: community stakeholders • stakeholder involvement • evaluation • hotlines • stakeholder participation

This version was published on March 1, 2008

American Journal of Evaluation, Vol. 29, No. 1, 58-70 (2008)
DOI: 10.1177/1098214007312777


CiteULike    Complore    Connotea    Del.icio.us    Digg    Reddit    Technorati    Twitter    What's this?